Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which G2P Solutions LLC ("G2P Solutions," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("User," "you," or "your") of our mobile application Flaky ("App"). This Privacy Policy applies to the App and all products and services offered by G2P Solutions.

1. Information We Collect

1.1 Personal Information: When you use our App, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Your phone number

• Your name

• Your zip code (optional)

• Your profile picture (optional)

1.2 Device Information: We may also collect certain information about your device, such as:

• Device model

• Operating system version

• Unique device identifier

• Mobile network information

1.3 Permissions: The App may request access to certain features of your device, including:

• Access to your phone book: This allows us to display your contacts within the App for networking purposes. Access to your phone book is voluntary and requires your explicit consent.

• Access to your phone camera: This allows you to take and upload a profile picture within the App. Access to your camera is voluntary and requires your explicit consent.

• Push notifications: We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

1.4 Third-Party Services: The App may integrate with third-party services, including but not limited to:

• Firebase Authentication: We use Firebase Authentication to securely authenticate users and manage user accounts.

• Google Maps: The App may use Google Maps to provide location-based services, but your precise location is not shared with us.

• Gmail: If you choose to share content via email through the App, you may be directed to your Gmail app to complete the action.

• Access to native SMS app: The App may request access to your device's native SMS app for certain functionalities, such as sending verification codes and invitation to users not in Flaky yet.

2. How We Use Information

2.1 We may use the information collected from you for the following purposes:

• To provide and improve the services offered through the App

• To personalize your experience

• To communicate with you, including responding to inquiries, requests, and feedback

• To comply with legal obligations

3. How We Protect Your Information

3.1 We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our servers.

4. Sharing Your Personal Information

4.1 We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Your Rights

5.1 You have the right to:

• Request access to and information about the personal information we have collected about you

• Request correction of any inaccurate or incomplete personal information we have about you

• Request deletion of your personal information

6. How We Process Your Information

6.1 We process your information in accordance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) for users located in the European Union (EU).

6.2 Your information may be processed for the following purposes:

Providing and improving the services offered through the App

• Personalizing your experience

• Communicating with you

• Complying with legal obligations

6.3 We may process your information through automated means, including but not limited to algorithms and machine learning, to improve the functionality and performance of the App.

7. Server Location and Cross-Border Transfers

7.1 The servers that process and store your information are located in the United States ("US").

7.2 By using the App, you acknowledge and consent to the transfer of your information to the US for processing and storage.

7.3 Users located in the United Kingdom ("UK") and the European Union ("EU") are advised that the US may not have data protection laws that are equivalent to those in the UK or EU. However, we take appropriate measures to ensure the security and confidentiality of your information in accordance with applicable data protection laws.

7.4 We may transfer your information to third-party service providers or partners located outside the US for the purposes described in this Privacy Policy. When transferring your information to such third parties, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7.5 If you have any questions or concerns about the processing or transfer of your information, please contact us using the contact information provided in section 9.

8. Legal Bases for Processing Your Information

8.1 We rely on various legal bases to lawfully process your information, including but not limited to:

8.1.1 Consent: We may process your information based on your consent, which you provide voluntarily when using the App. For example, you provide consent when you agree to the collection of certain information or when you enable specific features that require access to your device's functionalities.

8.1.2 Contractual Necessity: We may process your information to perform our obligations under the terms of service or other agreements with you. For example, we process your contact information to create and manage your user account and provide the services offered through the App.

8.1.3 Legitimate Interests: We may process your information based on our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Our legitimate interests may include improving the functionality and performance of the App, preventing fraud and abuse, and ensuring the security of our systems and users' information.

8.1.4 Legal Compliance: We may process your information to comply with legal obligations, such as responding to lawful requests from government authorities, enforcing our legal rights, or investigating and preventing illegal activities.

9. Sharing Your Personal Information

9.1 We may share your personal information with third parties in the following circumstances:

9.1.1 Business Transfer: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice within the App of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

9.1.2 Google Analytics: We may use Google Analytics to analyze usage patterns and trends, track user interactions with the App, and gather demographic information about our users. Google Analytics may collect certain information about your device and usage of the App, including but not limited to your IP address, device identifier, and app usage data. Google Analytics may also use cookies and similar technologies to collect and store information about your interactions with the App. For more information about Google Analytics and how it processes data, please refer to Google's Privacy Policy.

9.1.3 Google Maps Platform API: The App may use Google Maps Platform API to provide location-based services, such as displaying maps and calculating directions. When you use features of the App that require access to Google Maps, your device's location information may be collected and processed by Google in accordance with Google's Privacy Policy.

9.1.4 Other Users: The App may facilitate communication and networking among users, and certain information you provide may be visible to other users of the App. For example, your name and profile picture may be displayed to other users in connection with your interactions within the App. Please exercise caution when sharing personal information with other users and review our Terms of Service for guidelines on appropriate conduct.

10. Retention of Your Information

10.1 We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10.2 The specific retention period for your information may vary depending on the nature of the information and the purposes for which it is processed. In general:

10.2.1 We retain your account information, such as your name and contact details, for as long as you maintain an active account with the App.

10.2.2 We may retain certain information for a longer period if necessary to comply with legal obligations, resolve disputes, enforce our agreements, or protect our rights and interests.

10.2.3 If you request deletion of your account or your information, we will promptly delete or anonymize your personal information in accordance with applicable data protection laws, unless retention of such information is necessary for legitimate business purposes or legal compliance.

10.3 After the expiration of the retention period, we will securely delete or anonymize your personal information in a manner that prevents it from being reconstructed or retrieved.

11. Request to Delete

11.1 If you choose to delete your account, you have the right to request the deletion of all data associated with your account from our servers.

11.2 Deletion of your account will result in the permanent removal of all data associated with your account, including any events, bubbles, or other content created by you within the App.

11.3 Please note that deletion of your account is irreversible, and once your account and associated data have been deleted, they cannot be recovered.

12. Changes to This Privacy Policy

12.1 G2P Solutions has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

13. Contacting Us

13.1 If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at: flaky.app@gmail.com

Last Updated: 2024-06-17